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ARC Patient Navigator Training
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Journal Entry for Module 9:
Advocacy and Empowerment
1. As a Patient Navigator how will you use a person-centered approach in your interactions with patients?
2. You are working with a patient, Mme. Dubois. She is a Francophone single mother who recently moved to Ottawa from a small town in Northern Quebec, and is looking for employment resources. She has limited mobility and energy due to her arthritis.
How will you use a person-centered approach to empower and advocate for Mme. Dubois?
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